Privacy Policy

Effective Date: 01/01/2025

We DO NOT sell or share your information. Your privacy is important to us, and this Privacy Policy explains how MANJARRES FINANCIAL SERVICES DBA MANJARRES INSURANCE AGENCY (“we,” “our,” or “us”) collects, uses, and protects your information when you use our services (“Services”).

1. Information We Collect

We collect the following types of information to provide and improve our Services: • Personal Information: Information you provide directly, such as your name, email address, phone number, mailing address, date of birth, Social Security number, driver’s license number, and payment details. • Insurance-Related Information: Details about your insurance needs, claims history, coverage preferences, vehicle information, property details, and other information necessary for insurance quotes and policy management. • Usage Data: Information about your interactions with our Services, including IP address, device information, and browsing behavior. • Cookies and Tracking Technologies: Data collected through cookies and similar tools to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes: • To provide, operate, and improve our Services. • To obtain insurance quotes and bind insurance policies on your behalf. • To communicate with insurance carriers and underwriters. • To process payments and fulfill transactions. • To service your insurance policies and assist with claims. • To communicate with you about updates, renewals, promotions, and support. • To ensure compliance with legal and regulatory requirements. • To maintain accurate records as required by insurance regulations.

3. Data Sharing and Selling

We do not sell your data: Your personal information will never be sold to third parties for marketing or other purposes. • Limited sharing for insurance services: We share your information only with:

  • Insurance carriers and underwriters to obtain quotes and bind policies
  • Payment processors to handle transactions
  • Claims adjusters and insurance company representatives when necessary
  • Regulatory authorities when required by law
  • Service providers who assist in policy administration (bound by confidentiality agreements)
 

4. Insurance Industry Disclosures

• Carrier Requirements: Insurance companies may require certain personal information to provide quotes and issue policies. This information is shared securely and only with carriers you choose to work with. • Claims Processing: In the event of a claim, your information may be shared with claims adjusters, repair facilities, and other parties necessary to process your claim. • Regulatory Compliance: We may be required to share information with state insurance departments, regulatory bodies, or law enforcement as required by law.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, service your insurance policies, or as required by insurance regulations and law. Insurance records are typically maintained for a minimum of 7 years after policy termination.

6. Your Rights

Depending on your location, you may have the following rights regarding your data: • The right to access, correct, or delete your information (subject to regulatory requirements). • The right to restrict or object to certain data processing activities. • The right to withdraw consent where applicable. • The right to request a copy of your personal information.

Note: Some information may be required to be retained for regulatory compliance and cannot be deleted upon request.

To exercise these rights, please contact us using the information below.

7. Data Security

We implement industry-standard security measures including encryption, secure servers, and restricted access protocols to protect your information from unauthorized access, loss, or misuse. However, no system is entirely foolproof, and we cannot guarantee absolute security.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services, including insurance carrier portals. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

9. Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children without appropriate parental consent.

10. State-Specific Rights

California Residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it’s used.

Texas Residents: You have rights under Texas insurance privacy laws regarding the collection and use of your personal information for insurance purposes.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting, and continued use of our Services constitutes acceptance of the updated policy. We will notify you of material changes via email or website notice.

12. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us:

Email: [email protected]
Phone: 210-763-6870
Address: 12253 West Avenue Suite 2, San Antonio, Texas 78216